Shipping & Returns

Once your order is complete, our team start to prepare it for shipping, this can take between 10-12 business days depending on the items ordered (shipping dates are specified on each product page). Your order is then picked up by the courier for delivery, it takes 2-3 business days for U.S. orders to be delivered. For international shipping please refer to the options specified at checkout.

The ship out date varies from product to product according to stock and personalisation. The shipping date is specified on every product page (Ships on: ##/##/## ). Please note that the shipping date refers to the date the product ships out of our warehouse.

 

Order Shipping Methods

Your order ships according to the shipping method you select at checkout, these shipping methods are specific to your location, therefore pricing and location may occasionally vary from the standard ones listed below:

 

 Method Shipping Time Price
Standard (US) 2-3 Business Days Free
Priority Mail (US) 1 Business Day $10.95
Expedited Parcel (Canada)  1-7 Business Days  Free
Priority (Canada) 1-2 Business Days  $9.00

 

 

 

For international orders, please refer to the shipping methods listed at checkout.

 

Returns

We accept returns within 14 days of delivery, no questions asked. Items must be returned unworn, undamaged and unused with their original packaging. Because all our items are made to order returns incur a 30% restocking fee calculated from the item's full price (crossed price before coupon and discounts).

Simply contact us via e-mail at: info@thesparklane.com to receive your return label.

* For international returns, a fee may apply.